Legal

Terms of Service

These terms are a binding agreement between you and Orkka. Please read them carefully before creating an account or using the service.

Effective date: July 8, 2026

Welcome to Orkka. Orkka is operated by [Legal Entity Name] (“Orkka, ” “we,” “us, ” or “our”), a company registered in [Jurisdiction] with its registered office at [Registered Address]. These Terms of Service (the “Terms”) govern your access to and use of the Orkka websites, applications, APIs, and related services (collectively, the “Service”).

By clicking “Sign up,” checking a box that references these Terms, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that entity, and “you” refers to that entity. If you do not agree, do not use the Service.

1. Acceptance of these terms

You must affirmatively accept these Terms to create an account. During sign-up you will be asked to confirm that you have read and agree to these Terms and the Privacy Policy. Your continued use of the Service after any update to these Terms constitutes acceptance of the updated Terms, as described in Section 18.

2. The Orkka service

Orkka is a task-management platform in which humans act as project managers and named, specialized AI agents act as the development team. Through the Service you can, among other things:

  • Create projects and connect source-code repositories (for “unmanaged” projects) or have Orkka provision and host a repository and deployment for you (for “managed” projects);
  • Create tasks that flow through a configurable pipeline in which AI agents plan, write code, run tests, review changes, and optionally deploy;
  • Configure your AI agents (names, roles, models, and custom instructions), and review, approve, or reject their output; and
  • Collaborate with other members of your organization.

The Service relies on large-language-model providers and other third-party infrastructure to function (see Section 10). Features may change, and some features are experimental.

If you use managed projects, Orkka provisions, deploys, and hosts the resulting application for you. Section 8 sets out additional terms that apply to those hosted applications and to the people who use them, and it prevails over any conflicting provision elsewhere in these Terms.

3. Eligibility & accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into contracts to use the Service. Account authentication is handled by our identity provider, Clerk. You are responsible for:

  • Providing accurate account information and keeping it up to date;
  • Maintaining the confidentiality of your login credentials and any API keys issued to you; and
  • All activity that occurs under your account, whether or not authorized by you.

Notify us promptly at [security@orkka.com] if you suspect unauthorized use of your account.

4. Organizations & members

The first user to sign up for an organization becomes its original root owner and owns the organization and its data. Owners may invite additional members and grant them fine-grained permissions. If you are invited to an organization, the owner controls that organization’s configuration, billing, and data, and may add, suspend, or remove your access. You agree that the organization owner — not Orkka — is responsible for managing member access and for the actions taken within the organization.

5. Your content & repositories

“Customer Content” means everything you or your members submit to or connect with the Service, including source code, repositories, task descriptions, briefs, documents, design assets, messages, and configuration. As between you and Orkka, you retain all right, title, and interest in your Customer Content.

You grant Orkka a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, analyze, and process Customer Content solely to operate, provide, secure, and improve the Service for you — including creating repository worktrees, sending relevant context to AI model providers to fulfill your tasks, and generating outputs. This license ends when Customer Content is deleted from the Service, except for residual backups retained for a limited period and anonymized or aggregated data as described in the Privacy Policy.

When you connect a repository (for example via our GitHub App), you authorize Orkka to access, read, and — where you direct it — write to and open pull requests against that repository using scoped access tokens. You represent that you have all rights and permissions necessary to grant this access and to allow AI agents to operate on the connected repositories.

6. AI agents & generated output

Orkka uses AI agents to generate code, tests, plans, documents, designs, and other output (“Output”). Important things to understand about Output:

  • Ownership. As between you and Orkka, and to the extent permitted by law and by our model providers’ terms, we assign to you all of our right, title, and interest (if any) in Output generated for you. You are responsible for the Output once it is produced.
  • No guarantee of correctness. Output is generated by probabilistic models and may be inaccurate, insecure, non-functional, infringing, or otherwise unsuitable. Output is not a substitute for professional review. You are solely responsible for reviewing, testing, and approving Output before merging, deploying, or otherwise relying on it.
  • Similar output. AI models may generate output that is similar to output generated for other users. Orkka makes no representation that Output is unique to you, and other users may receive similar Output.
  • Autonomy & controls. Agents can act autonomously within the pipeline and controls you configure (including auto-merge or auto-deploy, if you enable them). You are responsible for the configuration you choose and for supervising agent activity on your repositories and infrastructure.

7. Acceptable use

You agree not to, and not to permit any member or agent to:

  • Violate any law or regulation, or infringe the intellectual property, privacy, or other rights of any third party;
  • Upload or generate malware, or use the Service to develop, host, or distribute malicious code, or to attack, disrupt, or gain unauthorized access to any system or network;
  • Use the Service to build weapons, facilitate serious harm, or engage in activities that violate the usage policies of our model providers;
  • Publish, host, or transmit through the Service — including through a Hosted App as defined in Section 8 — content that is illegal, defamatory, or sexually exploitative of minors, that infringes another person’s rights, or that supports fraud, phishing, deceptive commerce, or the unlicensed provision of a regulated service;
  • Reverse engineer, resell, or provide unauthorized access to the Service, or use it to build a competing product;
  • Circumvent usage limits or billing, misuse free credits, or share credentials; or
  • Interfere with the integrity or performance of the Service, or probe or scan it except as expressly authorized in writing.

We may investigate suspected violations and may suspend or terminate access for conduct we reasonably believe violates these Terms or harms the Service, other users, or third parties.

8. Hosted apps & your end users

This Section applies whenever you use Orkka to create a managed project — an application that Orkka provisions, deploys, and hosts on your behalf (a “Hosted App”). A Hosted App may include a source repository, a deployment served from a subdomain of orkka.app, a PostgreSQL database, end-user authentication, transactional email, file storage, and AI features reached through the Orkka platform API. “End User” means any person who visits, registers for, or otherwise interacts with your Hosted App.

8.1 You operate the app; we operate the infrastructure

Orkka supplies hosting and infrastructure. You are the operator and publisher of your Hosted App. You decide what it does, what it says, who may use it, and what data it collects. You are responsible for the legality of the Hosted App and its content and for complying with every law that applies to it — including consumer protection, advertising, accessibility, export control, and any rules specific to your sector, such as financial services, healthcare, or services directed at children. Orkka does not review Hosted Apps for legal compliance and does not act as your compliance function.

8.2 Your agreement with your End Users

You must publish your own terms and privacy notice in your Hosted App before collecting any End User data, and you must honour them. These Terms create no contract between Orkka and your End Users. You may not state or imply that Orkka provides, endorses, warrants, or is responsible for your Hosted App, and you may not hold Orkka out as a party to your relationship with your End Users.

8.3 End-User Data & data protection

“End-User Data” means personal data relating to your End Users that is stored or processed in or through your Hosted App. As between the parties, you are the controller of End-User Data and Orkka is your processor, processing it only on your documented instructions. Those instructions, together with the security measures, subprocessors, breach-notification commitments, deletion obligations, and transfer safeguards that apply, are set out in our Data Processing Addendum, which is incorporated into these Terms and applies automatically where data protection law requires it.

You are responsible for having a lawful basis to collect and process End-User Data, for giving your End Users the notices and choices the law requires, and for responding to their requests. Unless we agree otherwise in writing, you must not place any of the following in a Hosted App: cardholder data or other payment-card information; government identification numbers; biometric or genetic data; protected health information; data from children below the age of digital consent in their jurisdiction; or any data whose processing requires a certification, licence, or approval that Orkka does not hold.

8.4 Payments and outbound email — your own providers

Hosted Apps do not include payment processing or outbound email sending from Orkka. Orkka does not collect money from your End Users on your behalf, does not act as a payment facilitator or merchant of record for your sales, and does not send email from your Hosted App. You may ask your AI team to integrate a third-party payment processor or email provider of your choice into your Hosted App. If you do, the account with that provider, its configuration, credentials, fees, compliance obligations (including any merchant, tax, anti-spam and data-protection requirements), and your relationship with your End Users under it are entirely your responsibility. Orkka is not a party to your agreement with that provider, does not hold or manage its credentials for you, and is not responsible for its availability or conduct.

8.5 Email sending

Hosted Apps send email through shared Orkka infrastructure, from an address on an Orkka-controlled sending domain. Because that infrastructure and its sending reputation are shared with every other customer, you agree to:

  • send only to recipients who asked for or consented to your messages, and never to purchased, scraped, or rented lists;
  • include in every commercial message an accurate identification of you as the sender, a valid physical postal address, and a working unsubscribe mechanism that you honour promptly;
  • honour unsubscribe and objection requests, suppress bounced and complaining addresses, and keep records of consent where the law requires them; and
  • never use Hosted App email for phishing, malware, or messages that impersonate another person or brand, including Orkka.

You are the sender of your messages and remain responsible for their content and for compliance with anti-spam and marketing law, including as applicable the CAN-SPAM Act, CASL, the GDPR, and ePrivacy rules. We may inspect delivery metadata, apply sending limits, throttle, or suspend email for a Hosted App immediately and without notice where we reasonably believe it is necessary to protect shared deliverability or to comply with a provider’s requirements. Suspension on those grounds is not a failure of the Service.

8.6 Subdomains & addresses

We grant you a limited, non-exclusive, revocable licence to use the orkka.app subdomain and sending address assigned to your Hosted App for as long as that Hosted App is active. You acquire no ownership or other right in orkka.app, in any Orkka domain, or in any Orkka trademark. We may reassign, change, or reclaim a subdomain where necessary to operate the Service, to resolve a naming conflict or trademark complaint, or after a Hosted App is suspended, deleted, or terminated.

8.7 Availability, capacity & backups

Hosted Apps run on shared third-party infrastructure. Unless you and Orkka have signed a separate written service-level agreement, no uptime, performance, backup, or recovery commitment applies to Hosted Apps, and the disclaimers in Section 15 apply in full. Database storage, compute, branch, email, and request volumes are subject to the limits of your plan and of our underlying providers, and we may apply or change those limits. You are responsible for taking and keeping your own exports of Hosted App data at a cadence that matches how much data you can afford to lose.

8.8 Suspension, trials & deletion

We may suspend or disable an individual Hosted App — including its deployment, database, or AI access — without terminating your account, where we reasonably believe it is necessary to comply with law or a provider’s terms, to act on a substantiated report under Section 9, to protect the Service or others, or where amounts you owe are overdue. We will give notice where practicable and, unless prohibited, tell you the reason and how to respond.

Hosted Apps created under a trial or free allowance are subject to a teardown schedule. Where a Hosted App is scheduled for suspension and deletion, we send advance notices to the account’s billing contact before the deployment, repository, and database are deleted. Deletion is permanent and takes your End Users’ data with it. You are responsible for exporting what you need, and for giving your End Users any notice their own rights require, before the deletion date.

9. Complaints, copyright & illegal content

Because we host Hosted Apps and the content they publish, we operate a notice-and-action process. Anyone — including someone who is not an Orkka customer — may report content or activity they believe is illegal or violates these Terms by writing to [abuse@orkka.ai] with the address of the content, a description of the problem, and their contact details.

9.1 Copyright (DMCA)

If you believe material on a Hosted App infringes your copyright, send a notice under 17 U.S.C. § 512(c) to our designated agent: [DMCA Agent name, address, email, and telephone — must match the designation filed with the U.S. Copyright Office]. A valid notice must include a signature of the owner or an authorised agent; identification of the copyrighted work; identification of the material claimed to be infringing and enough detail for us to locate it; your contact details; a statement that you have a good-faith belief the use is not authorised; and a statement, under penalty of perjury, that the information is accurate and that you are authorised to act. We will remove or disable access to the material as required, notify the affected customer, and forward the notice. That customer may submit a counter-notification meeting the requirements of § 512(g), which we will forward to the complainant; we may restore the material after ten business days unless the complainant tells us it has filed suit. We terminate the accounts of repeat infringers in appropriate circumstances.

9.2 Illegal content in the European Union

For content reported under Regulation (EU) 2022/2065 (the Digital Services Act), our point of contact for users and for Member State authorities, the European Commission, and the Board is [dsa@orkka.ai], and notices may be submitted in [languages]. A notice should identify the exact location of the content, explain why it is considered illegal, and include the notifier’s name and email address, except for reports concerning certain offences against children. We will confirm receipt, decide without undue delay, and give both the notifier and the affected customer a statement of reasons for any restriction we impose, including how to contest it. Complaints about our decisions may be sent to the same address and are handled within a reasonable period. [If Orkka is not established in the European Union, an EU legal representative must be designated under Article 13 and named here.]

9.3 What we may do, and misuse of the process

Where a report is substantiated, we may remove or disable content, suspend or delete a Hosted App, suspend or terminate an account, and, where the law requires, notify the competent authorities. We may preserve records relating to a report. Submitting a notice that materially misrepresents that content is infringing or illegal may make you liable for damages, including costs and legal fees.

10. Third-party services

The Service integrates and depends on third-party services, including without limitation Anthropic (AI models), Clerk (authentication), Stripe (payments), Microsoft Azure (hosting and database), GitHub (repository access), Resend (transactional email), and, for managed projects, Vercel (deployment) and Neon (managed PostgreSQL). Your use of those integrations may be subject to the applicable third party’s terms. We are not responsible for third-party services, and their availability or changes may affect the Service. A current list of subprocessors is described in our Privacy Policy.

11. Fees, credits & billing

Orkka uses usage-based billing. New organizations receive a limited amount of free credits. After free credits are exhausted, a valid payment method is required to continue running agents. You pay for your actual model-token usage plus an Orkka platform fee, as described on our Pricing page and in the Service.

  • Metering. Each AI operation is metered and recorded. Charges are calculated from those usage records and billed on a recurring (typically monthly) basis through Stripe.
  • Authorization. By adding a payment method you authorize us and our payment processor to charge it for all fees incurred by your organization, including any final charge upon removal of a payment method or closure of the account.
  • Budgets. You may configure budget alerts and, where available, pause-on-limit controls. These are provided as a convenience and are not a guarantee that usage will stop at a precise amount.
  • Taxes. Fees are exclusive of taxes; you are responsible for any applicable taxes other than taxes on our net income.
  • Non-payment. Overdue amounts may result in suspension of agent execution or the account. Except where required by law, fees are non-refundable.

12. Intellectual property

The Service, including its software, design, and content (excluding Customer Content and Output), and all related intellectual property rights, are and remain the exclusive property of Orkka and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. All rights not expressly granted are reserved. If you provide feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction.

13. Confidentiality

Each party may access non-public information of the other. We treat your Customer Content as confidential and will not disclose it except as needed to provide the Service, with your permission, or as required by law. We describe our security practices in the Privacy Policy.

14. Term & termination

These Terms apply for as long as you use the Service. You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, create risk or legal exposure for us, or if we discontinue the Service. Upon termination, your right to use the Service ends and we may delete your Customer Content after a reasonable period, subject to the Privacy Policy and applicable law. Sections that by their nature should survive termination (including Sections 5–6 ownership provisions, 8.2–8.5, 11–13, and 15–20) survive.

Termination also ends any Hosted App. Its deployment, repository, database, email address, and stored files are scheduled for deletion, and End-User Data is deleted or returned as described in the Data Processing Addendum. Unless we are prohibited from doing so, or the termination is for cause under Section 7 or Section 9, we will keep your Hosted App data available for export for at least [30] days after termination takes effect. Deletion of a Hosted App is permanent and affects your End Users; you are responsible for notifying them.

15. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, OR FIT FOR YOUR PURPOSE. YOU USE THE SERVICE AND OUTPUT AT YOUR OWN RISK.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORKKA AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ORKKA FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

17. Indemnification

You will defend, indemnify, and hold harmless Orkka and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your or your members’ use of the Service or Output; (c) your violation of these Terms or applicable law; (d) your infringement of any third-party right; or (e) your Hosted App — including its content, the goods or services you sell through it, the email it sends, your handling of End-User Data, and any claim brought by an End User or by a regulator in respect of it.

18. Changes to the service or terms

We may modify the Service and these Terms from time to time. If we make material changes to these Terms, we will provide notice (for example, by updating the effective date and, where appropriate, by email or in-product notice). Changes are effective when posted unless stated otherwise. Your continued use after changes take effect constitutes acceptance. If you do not agree, stop using the Service.

19. Governing law & disputes

These Terms are governed by the laws of [Governing Jurisdiction], without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located in [Venue], except that either party may seek injunctive relief in any court of competent jurisdiction. [If applicable, insert arbitration and class-action-waiver provisions here after review by counsel.]

20. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Orkka regarding the Service.
  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Severability & waiver. If any provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
  • Notices. We may provide notices via the Service or by email. Legal notices to Orkka must be sent to the contact below.

21. Contact us

Questions about these Terms? Contact us at [legal@orkka.com] or by mail at [Legal Entity Name, Registered Address].

By creating an Orkka account you acknowledge that you have read and agree to these Terms of Service and our Privacy Policy.